20 examples of non-inclusive workplace behaviours
Time is up for non-inclusive workplace behaviours
Practise inclusive workplace behaviours, and become aware how non-inclusive workplace behaviours can leave people feeling undervalued.
At the heart of an inclusive workplace is respect and trust. It means that we understand we can be our authentic selves (within reason, workplaces are also a place of compromise) without fear of reprisal, judgement or negative consequences. There are many ways for leaders to demonstrate inclusive workplace behaviours. If practised consistently, these inclusive workplace behaviours foster a professional environment where people feel valued, recognised and heard. These positive behaviours create a working environment that contributes to business success. Creativity and innovation soars, teams become more dynamic and effective and the company brand appreciates in value for the products and services but as a place to work. Retention increases and churn goes down. It should be a win-win.
Immortalised in Aretha Franklin’s song of the same name, respect is the cornerstone of any relationship as well as being at the centre of building an effective team. We can all pinpoint a moment, when we don’t feel respected but feel judged and found wanting.
This feeling can be communicated in a number of ways and is easily done very often without thinking.
Here are 20 examples of non-inclusive workplace behaviours
These behaviours are only some suggestions. Let us know what we have missed. We have curated this list from workshop participants.
1. Blaming others for difficulties and not shining the light on your own communication styles and behaviours.
2. Non-verbal communication – lack of eye contact, or showing a distracted manner. Not being present for the person who is seeking contact. This is closely linked to a closed door hierarchical policy.
3. Aggressive, patronising, condescending or sneering tone of voice.
4. Inattentive listening - interrupting, talking over, criticising in public. The "cc all" button is something that is used frequently to publicly humiliate or shame someone. Not paying attention, multi-tasking when talking to someone. Leave your smart phone in your pocket even when walking the corridors. Many organisations don’t allow phones in meetings now as research says they diminish efficiency.
5. Making assumptions before checking the facts. Ask Socratic questions to get behind the presenting issue. Another behaviour which tends to follow this is making accusations. "You are always late. You are lazy and not interested in this job." Try "You seem to be struggling with time keeping. What's going on for you?"
6. Playing favourites. Not treating people the same based on race, religion, gender, size, gender, age, personality or country of origin or even personal preference. Consistency is very important to an inclusive workplace.
7. Taking credit for someone else’s work
8. Bullying, teasing or harassment based on differences in race, religion, gender, body size and shape, gender, age, personality or country of origin or even personal preference. The list is endless.
9. Name calling, shouting, verbal abuse and insulting others. Not following basic etiquette - saying please or thank you. It is always the small things that make a difference.
10. Making jokes or remarks related to difference whether this is race, religion, gender, size, gender, age or country of origin. In multi-cultural setting speaking in a language that others may not understand.
11. Micro-managing: not giving a person autonomy to manage their own workload or trusting them to meet deadlines. Assigning unrealistic deadlines rather than collaborating to reach mutual agreement.
12. Gossiping or creating rumours: not dealing with issues directly via constructive communication, but discussing behind closed doors or around the water cooler.
13. Excluding or ignoring. Withholding information that would help a person be successful, cutting them out of email chains or meetings. A lack of transparency can be a power play to create insecurity and manipulate. Withholding information about yourself that would make you more human.
14. Criticizing more than you praise. Not receiving recognition is a common factor for burn out in both men and women.
15. Organising events outside core hours at times which will impact a specific demographic e.g. breakfast meetings which will impact parents.
16. Holding recognition events with themes that will negatively impact a specific demographic. e.g. Rock climbing could impact older workers or the physically less able.
17. Being a bystander – failing to intervene and stage an upstander intervention when a specific incident takes place. Allowing contentious issues to fester.
18. Focusing on symbols of personal authority - the corner office, the big car.
19. Playing colleagues off against each other for stretch assignments or results. Using uncertainty to manipulate.
20. Not respecting other people's time: Being late for meetings and talking over others. Not taking personal responsibility: blaming the system, others or the hierarchy.
Workplaces are becoming more complex and the old ways of leadership no longer work as well as they used to. Organisations are starting to understand that change is necessary to protect their businesses and move them forward in an ever-changing world. As Jack Welch said “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” Many organisations which base themselves on the traditional values of hierarchy, seniority and fixed inflexible systems with a "control and patrol" mindset, will have to play catch up or get left behind.
Where do you want to be in the change game?
3Plus can help you make the changes you want and strengthen your talent pipeline with Executive Search and Diversity Recruitment workshops.
Found that interesting?
Learn more about our services
Make your dreams a reality with a professional evaluation of your career to date.
The evidence is in. More women in your company can deliver 35% greater financial returns. (Catalyst)
Dates for the Diary
23rd April 2019 at 1800 Podcast with Virgina Franco Executive Storyteller, Resume & LinkedIn Writer
25th April 2019 at 1800 EVE Programme, an initiative of Danone. Twitter Chat “Harnessing Positive Psychology for a Smarter Leadership"
Download and listen free podcasts
How to Create an Effective USP What is a USP? Our Unique Selling Point or UVP (Unique Value Proposition) is our key core message about where...read more
How to Rethink the Modern Workplace for Gender Equality New research shows that diversity and inclusion is a top priority for leaders. So why...read more
Menopause in the workplace In this podcast with Nicki Williams award winning author, keynote speaker and Founder of Happy Hormones for Life,...read more
How to Cultivate Empathy in the Workplace Nancy Milton, international business communications expert, keynote speaker and author, share some vital...read more
Taking Care of your COW Tanvi Guatam, international Personal Branding expert says there is a misconception out there that a personal brand is...read more
The importance of Hard Talk Dawn Metcalfe, author of Managing the Matrix and Hard Talk, shares with us tips to achieve the lasting communication...read more
When Does Female Rivalry Turn into Sabotage There’s a lot of stuff written on social media about female rivalry and competition between women. Some...read more
Goal setting tips to boost your career The happiest people are those that really love their jobs. Those that don’t, dread Sunday nights and...read more
Sexism: How to stage a Bystander Intervention in the Workplace In this power coaching podcast, we're going to tackle one of the questions...read more
How to Get Noticed by Head Hunters & Recruiters In this power coaching podcast, we're going to tackle one of the questions asked multiple...read more
If we rename soft skills as essential skills, will people finally give them the recognition they deserve?read more
Read how one senior manager made 5 fails at mindful communication and what she could have done differentlyread more
Men, you have the power and you need to learn how to be a good male ally to women. Being understanding of the cause is no longer enough.read more