The power of intentional communication
Intentional communication is the key to clarity
4 great tips for intentional communication in the workplace
1. Be clear about the preferred outcome
Before initiating any difficult conversation have a good understanding of your preferred outcomes, not just in the short-term but the longer term. What results do you want to see? Reflect also on mutual benefits. Do you want a win/win outcome? Or is there a need for gain on a particular issue? Focus on shared future objectives and constructive solutions that can be forged between you and the listener. Avoid critical and blaming language as well as aggressive body language.
2. Understand the audience
3. Manage the message
4. Be assertive
“When x happened I felt….. x, y, z, which impacted a,b, c… so think that an open conversation would be useful.”
Download the Podcast with Nancy Milton How to Cultivate Empathy
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September 9th - Podcast recording Talkpush - Discussion recruitment for inclusive workplaces
September 21st - ENGIE Gender bias in Performance Assessment online
October 26th - Banque de Luxembourg Préjugés sexistes dans le processus de recrutment.
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