Tips and tricks to having a difficult conversation

Learn some basic strategies for dealing with difficult or sensitive conversations with a colleague, boss, customer or vendor to achieve a positive outcome.

How to give productive feedback

Learn basic skills to give constructive feedback without damaging team morale.

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You have communicated with people before you have even opened your mouth and first impressions are formed in 11 seconds. Learn the power of strong body language and how to watch out for basic mistakes.

The art and science of effective presentation (series of 4) – Coach to be allocated based on client briefing

In these dynamic sessions you will learn how to hook your audience, engage, hold and deliver a brilliant presentation. Covers voice, content, conquering nerves, identifying your speaker style and body language.

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