Psychosocial Safety in the Workplace: Awareness & Action

Psychosocial Safety in the Workplace: Awareness & Action

Adapted to include challenges of an AI enabled workplace

Psychosocial safety is no longer a ‘nice to have’. It is a legal obligation. The World Health Organisation, the International Labour Organisation and ISO 45003 have all identified psychosocial hazards at work as a major public health priority. Today, organisations must also consider how AI-enabled workplaces introduce new psychosocial risks, from increased surveillance and work intensification to algorithmic decision-making and digital overload.

Most organisations know they need to act  but far fewer know where to start. This workshop provides both the awareness and the practical first steps.

Format

Duration: 3 Hours

Delivery: Online or In Person

Who Should Attend

• All employees who want to understand and contribute to workplace mental health
• People managers responsible for team wellbeing and psychosocial risk management
• HR, Health & Safety and People professionals
• AI governance and digital transformation teams
• Organisations implementing AI or working towards ISO 45003 compliance and psychosocial risk audits

What This Workshop Covers

1. What Psychosocial Safety Is and Is Not

A clear, jargon-free introduction to psychosocial safety and the organisational conditions that influence mental health at work.

Participants explore:

• psychosocial hazards
• organisational justice
• workload and role clarity
• management behaviours
• workplace relationships
• change management
• why wellbeing programmes alone cannot eliminate psychosocial risk

2. ISO 45003: The standard that changes everything

An accessible overview of ISO 45003 and what it requires of employers. Participants learn how psychosocial hazards should be identified, assessed and managed using the same systematic approach applied to physical health and safety.

Discussion also covers how AI-enabled workplaces create emerging psychosocial risks that should increasingly be incorporated into organisational risk assessments.

3. AI and Emerging Psychosocial Risks

As organisations introduce AI into recruitment, performance management, scheduling, monitoring and decision-making, new psychosocial hazards are emerging. This practical session explores issues including:

• AI-driven work intensification
• employee monitoring and surveillance
• always-on digital working (going above and beyond)
• algorithmic bias and perceptions of fairness
• loss of autonomy and decision latitude
• AI anxiety and job insecurity
• moral injury arising from AI-assisted decisions
• increased cognitive load and digital fatigue
• maintaining meaningful human oversight

Participants also discuss why responsible AI governance is becoming part of good psychosocial risk management rather than simply an IT issue.

4. Recognising Psychosocial Hazards in Your Workplace

Participants learn to recognise both traditional and emerging psychosocial hazards, including those created through technology and AI adoption. Practical examples include:

• unrealistic workloads created by automation
• conflicting instructions from AI systems
• constant digital interruptions
• excessive monitoring
• poor communication during digital transformation
• unfair or opaque AI-supported decisions
• workplace exclusion created by unequal AI skills

What Organisations and Managers Can Do

Evidence-based organisational interventions including:

• workload management
• role clarity
• psychologically safe leadership
• inclusive communication
• responsible AI implementation
• transparent decision-making
• change management
• reporting mechanisms
• human oversight of AI systems
• creating trust during technological change

Participants learn why psychosocial safety is fundamentally a leadership and governance responsibility rather than solely an employee wellbeing initiative.

Your First Steps: Individual and Team Action Planning

Each participant leaves with practical actions they can begin immediately. Teams may complete a short psychosocial risk review considering both traditional workplace hazards and AI-related risks.

What you will leave with

Participants will be able to:

• Define psychosocial safety and distinguish it from individual mental health
• Understand the ISO 45003 framework and employer responsibilities
• Recognise both traditional and AI-enabled psychosocial hazards
• Understand how AI can affect workload, fairness, autonomy and trust
• Identify practical actions managers and organisations can implement immediately
• Develop an initial psychosocial risk action plan for their own workplace

The 3Plus Difference

3Plus International was among the first training providers to integrate ISO 45003 and trauma informed paratices into its core programmes. We also specialise in responsible AI, algorithmic bias and inclusive AI governance, enabling organisations to understand how technological change affects employee wellbeing, trust and organisational risk.

Our facilitators combine expertise in psychosocial safety, trauma-informed practice and AI governance, helping organisations address both established workplace risks and the new challenges emerging from AI-enabled work.

Optional Extensions

• Half-Day Workshop

Includes a facilitated psychosocial risk assessment using ISO 45003 principles and an AI psychosocial risk mapping exercise.

• Leadership Masterclass

Supporting leaders to implement AI while maintaining trust, psychological safety and legal compliance.

• Responsible AI & Psychosocial Safety

A dedicated workshop exploring the intersection of AI governance, psychosocial risk, organisational justice and employee wellbeing.

• Organisation Health Check

An assessment of existing policies, AI use cases and psychosocial risks with recommendations for improvement.

Book This Workshop for Your Organisation

This workshop is available online or in-person and can be tailored to include your organisation’s own psychosocial risk data and current policy context. Contact us at info@3plusinternational.com to discuss.